2021 Mercedes-Benz E-Class Reliability & Recall Report
Based on 18 NHTSA recalls and 25 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
C
58/100
Elevated Reported Activity — 2021 Mercedes-Benz E-Class
The 2021 Mercedes-Benz E-Class shows elevated recall and complaint activity in NHTSA data. Make sure any recall campaigns are resolved before purchase and have the vehicle inspected thoroughly.
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18
NHTSA Recalls
18 recalls on record
25
Owner Complaints
Filed with NHTSA
0
Crash Reports
1 fire report
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NHTSA Recalls — 2021 Mercedes-Benz E-Class (18)
All recalls listed below must be repaired by an authorized Mercedes-Benz dealer at no charge to the owner.
🔧 Fuel System, Gasoline: Delivery: Fuel Pump
A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…
🔧 Electrical System: Software
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021….
🔧 Electrical System: Software
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters…
🔧 Back Over Prevention: Sensing System: Camera
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may…
🔧 Air Bags: Sensor: Side Impact
Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service…
🔧 Back Over Prevention: Display Function
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…
🔧 Seat Belts: Rear/Other: Retractor
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021….
🔧 Back Over Prevention: Sensing System: Camera
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
Remedy: All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service…
🔧 Seats
A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
Remedy: MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
🔧 Seats
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372….
Showing 10 of 18 recalls. View all on NHTSA.gov →
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Most Common Problems — 2021 Mercedes-Benz E-Class
Based on 25 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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Mercedes-Benz E-Class — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2021 model year is highlighted.
→ Recently checked Mercedes-Benz E-Class VINs — free recall, safety and specs report for any VIN.
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⚠ Higher-complaint years: 2017 — These model years have more owner complaints in NHTSA data than the other years compared.
✅ Best model years: 2020, 2021, 2022 — Lowest complaint rates for this model.
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Frequently Asked Questions — 2021 Mercedes-Benz E-Class
Is the 2021 Mercedes-Benz E-Class reliable?
Based on NHTSA data, the 2021 Mercedes-Benz E-Class has 18 recall campaigns and 25 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2021 Mercedes-Benz E-Class have?
The 2021 Mercedes-Benz E-Class has 18 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2021 Mercedes-Benz E-Class?
The most commonly reported problems for the 2021 Mercedes-Benz E-Class are: Electrical System, Power Train, Unknown Or Other, Engine. See the complaint breakdown above for full details.
Is the 2021 Mercedes-Benz E-Class safe to buy?
The 2021 Mercedes-Benz E-Class has some safety and reliability items to review before buying. Ensure all 18 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Mercedes-Benz E-Class should I buy?
Based on NHTSA complaint data, the best years for the Mercedes-Benz E-Class are: 2020, 2021, 2022. These show the lowest complaint rates. Years with higher complaint counts: 2017.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.