2020 Mercedes-Benz E-Class Reliability & Recall Report
Based on 15 NHTSA recalls and 24 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
C
55/100
Elevated Reported Activity — 2020 Mercedes-Benz E-Class
The 2020 Mercedes-Benz E-Class shows elevated recall and complaint activity in NHTSA data. Make sure any recall campaigns are resolved before purchase and have the vehicle inspected thoroughly.
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15
NHTSA Recalls
15 recalls on record
24
Owner Complaints
Filed with NHTSA
0
Crash Reports
2 fire reports
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NHTSA Recalls — 2020 Mercedes-Benz E-Class (15)
All recalls listed below must be repaired by an authorized Mercedes-Benz dealer at no charge to the owner.
🔧 Electrical System: Software
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021….
🔧 Electrical System: Software
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters…
🔧 Communication
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number…
🔧 Engine And Engine Cooling: Engine: Gasoline: Turbo/Supercharger
An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA…
🔧 Fuel System, Gasoline: Fuel Injection System: Fuel Rail
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number…
🔧 Back Over Prevention: Display Function
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…
🔧 Seats: Mid/Rear Assembly
In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
🔧 Seat Belts: Front: Webbing
A damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began…
🔧 Seats
A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
Remedy: MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
🔧 Communication
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of…
Showing 10 of 15 recalls. View all on NHTSA.gov →
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Most Common Problems — 2020 Mercedes-Benz E-Class
Based on 24 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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Mercedes-Benz E-Class — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2020 model year is highlighted.
→ Recently checked Mercedes-Benz E-Class VINs — free recall, safety and specs report for any VIN.
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⚠ Higher-complaint years: 2014, 2017 — These model years have more owner complaints in NHTSA data than the other years compared.
✅ Best model years: 2020, 2021, 2022 — Lowest complaint rates for this model.
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Frequently Asked Questions — 2020 Mercedes-Benz E-Class
Is the 2020 Mercedes-Benz E-Class reliable?
Based on NHTSA data, the 2020 Mercedes-Benz E-Class has 15 recall campaigns and 24 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2020 Mercedes-Benz E-Class have?
The 2020 Mercedes-Benz E-Class has 15 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2020 Mercedes-Benz E-Class?
The most commonly reported problems for the 2020 Mercedes-Benz E-Class are: Power Train, Engine, Back Over Prevention, Structure. See the complaint breakdown above for full details.
Is the 2020 Mercedes-Benz E-Class safe to buy?
The 2020 Mercedes-Benz E-Class has some safety and reliability items to review before buying. Ensure all 15 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Mercedes-Benz E-Class should I buy?
Based on NHTSA complaint data, the best years for the Mercedes-Benz E-Class are: 2020, 2021, 2022. These show the lowest complaint rates. Years with higher complaint counts: 2014, 2017.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.