2017 Mercedes-Benz E-Class Reliability & Recall Report
Based on 20 NHTSA recalls and 167 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
F
32/100
Very High Reported Activity — 2017 Mercedes-Benz E-Class
The 2017 Mercedes-Benz E-Class shows very high recall and complaint activity in NHTSA data. Counts are raw and are higher for popular models, so see how we score this below. Review the issues and recalls carefully, and have the vehicle inspected before buying.
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20
NHTSA Recalls
20 recalls on record
167
Owner Complaints
Filed with NHTSA
3
Crash Reports
4 fire reports
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NHTSA Recalls — 2017 Mercedes-Benz E-Class (20)
All recalls listed below must be repaired by an authorized Mercedes-Benz dealer at no charge to the owner.
🔧 Exterior Lighting: Headlights
If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA…
🔧 Electrical System: Software
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
🔧 Communication
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of…
🔧 Electrical System: Software
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021….
🔧 Steering: Electric Power Assist System
If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact…
🔧 Air Bags: Sensor: Occupant Classification
If the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.
Remedy: MBUSA will notify owners, and dealers will inspect the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection…
🔧 Power Train: Automatic Transmission: Control Module (tcm/Pcm/Tecm)
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
🔧 Air Bags: Frontal: Passenger Side: Inflator Module
If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
🔧 Electrical System: Starter Assembly
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact…
🔧 Air Bags: Frontal: Sensor/Control Module-Inactive
In the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.
Remedy: MBUSA will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 13, 2017. Owner's can contact MBUSA customer service at…
Showing 10 of 20 recalls. View all on NHTSA.gov →
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Most Common Problems — 2017 Mercedes-Benz E-Class
Based on 167 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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Mercedes-Benz E-Class — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2017 model year is highlighted.
→ Recently checked Mercedes-Benz E-Class VINs — free recall, safety and specs report for any VIN.
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⚠ Higher-complaint years: 2011, 2014 — These model years have more owner complaints in NHTSA data than the other years compared.
✅ Best model years: 2015, 2019, 2020 — Lowest complaint rates for this model.
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Frequently Asked Questions — 2017 Mercedes-Benz E-Class
Is the 2017 Mercedes-Benz E-Class reliable?
Based on NHTSA data, the 2017 Mercedes-Benz E-Class has 20 recall campaigns and 167 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2017 Mercedes-Benz E-Class have?
The 2017 Mercedes-Benz E-Class has 20 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2017 Mercedes-Benz E-Class?
The most commonly reported problems for the 2017 Mercedes-Benz E-Class are: Engine, Electrical System, Air Bags, Fuel/propulsion System. See the complaint breakdown above for full details.
Is the 2017 Mercedes-Benz E-Class safe to buy?
The 2017 Mercedes-Benz E-Class has some safety and reliability items to review before buying. Ensure all 20 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Mercedes-Benz E-Class should I buy?
Based on NHTSA complaint data, the best years for the Mercedes-Benz E-Class are: 2015, 2019, 2020. These show the lowest complaint rates. Years with higher complaint counts: 2011, 2014.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.