2020 Mercedes-Benz GLE Reliability & Recall Report
Based on 36 NHTSA recalls and 125 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
D
41/100
High Reported Activity — 2020 Mercedes-Benz GLE
The 2020 Mercedes-Benz GLE shows high recall and complaint activity in NHTSA data. Review the issues below and have a thorough pre-purchase inspection done by an independent mechanic.
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36
NHTSA Recalls
36 recalls on record
125
Owner Complaints
Filed with NHTSA
3
Crash Reports
1 fire report
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NHTSA Recalls — 2020 Mercedes-Benz GLE (36)
All recalls listed below must be repaired by an authorized Mercedes-Benz dealer at no charge to the owner.
🔧 Structure: Interior Panels: Dashboard
In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for…
🔧 Electrical System: Software
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021….
🔧 Electrical System: Software
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters…
🔧 Back Over Prevention: Sensing System: Camera
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may…
🔧 Electrical System: Wiring: Fuses And Circuit Breakers
Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.
Remedy: Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
🔧 Forward Collision Avoidance: Sensing System: Radar
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at…
🔧 Equipment: Appliance: Air Conditioner
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature…
Remedy: MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA…
🔧 Structure: Body: Door: Hinge And Attachments
The detached trim can become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA…
🔧 Electrical System: Instrument Cluster/Panel
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
🔧 Structure: Frame And Members
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number…
Showing 10 of 36 recalls. View all on NHTSA.gov →
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Most Common Problems — 2020 Mercedes-Benz GLE
Based on 125 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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Mercedes-Benz GLE — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2020 model year is highlighted.
→ Decode a Mercedes-Benz VIN — free Mercedes-Benz VIN decoder guide: where to find the VIN and what each part means.
✅ Best model years: 2019, 2023 — Lowest complaint rates for this model.
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Frequently Asked Questions — 2020 Mercedes-Benz GLE
Is the 2020 Mercedes-Benz GLE reliable?
Based on NHTSA data, the 2020 Mercedes-Benz GLE has 36 recall campaigns and 125 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2020 Mercedes-Benz GLE have?
The 2020 Mercedes-Benz GLE has 36 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2020 Mercedes-Benz GLE?
The most commonly reported problems for the 2020 Mercedes-Benz GLE are: Electrical System, Engine, Vehicle Speed Control, Power Train. See the complaint breakdown above for full details.
Is the 2020 Mercedes-Benz GLE safe to buy?
The 2020 Mercedes-Benz GLE has some safety and reliability items to review before buying. Ensure all 36 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Mercedes-Benz GLE should I buy?
Based on NHTSA complaint data, the best years for the Mercedes-Benz GLE are: 2019, 2023. These show the lowest complaint rates.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.