2023 Jeep Grand Cherokee Reliability & Recall Report
Based on 21 NHTSA recalls and 499 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
F
15/100
Very High Reported Activity — 2023 Jeep Grand Cherokee
The 2023 Jeep Grand Cherokee shows very high recall and complaint activity in NHTSA data. Counts are raw and are higher for popular models, so see how we score this below. Review the issues and recalls carefully, and have the vehicle inspected before buying.
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21
NHTSA Recalls
21 recalls on record
499
Owner Complaints
Filed with NHTSA
16
Crash Reports
6 fire reports
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NHTSA Recalls — 2023 Jeep Grand Cherokee (21)
All recalls listed below must be repaired by an authorized Jeep dealer at no charge to the owner.
🔧 Equipment: Other: Labels
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification…
🔧 Steering: Column
A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC…
🔧 Suspension: Rear: Springs: Coil Springs
Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer…
🔧 Back Over Prevention: Display Function
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at…
🔧 Visibility: Defroster/Defogger/Hvac System
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall…
🔧 Suspension: Front: Control Arm: Upper Ball Joint
A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403….
🔧 Exterior Lighting: Headlights
High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's…
🔧 Air Bags: Frontal: Driver Clockspring/Spiral Cassette
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may…
🔧 Back Over Prevention: Sensing System: Camera
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number…
🔧 Back Over Prevention: Sensing System: Camera
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number…
Showing 10 of 21 recalls. View all on NHTSA.gov →
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Most Common Problems — 2023 Jeep Grand Cherokee
Based on 499 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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Jeep Grand Cherokee — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2023 model year is highlighted.
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⚠ Higher-complaint years: 2018 — These model years have more owner complaints in NHTSA data than the other years compared.
✅ Best model years: 2025, 2026 — Lowest complaint rates for this model.
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Frequently Asked Questions — 2023 Jeep Grand Cherokee
Is the 2023 Jeep Grand Cherokee reliable?
Based on NHTSA data, the 2023 Jeep Grand Cherokee has 21 recall campaigns and 499 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2023 Jeep Grand Cherokee have?
The 2023 Jeep Grand Cherokee has 21 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2023 Jeep Grand Cherokee?
The most commonly reported problems for the 2023 Jeep Grand Cherokee are: Electrical System, Suspension, Steering, Unknown Or Other. See the complaint breakdown above for full details.
Is the 2023 Jeep Grand Cherokee safe to buy?
The 2023 Jeep Grand Cherokee has some safety and reliability items to review before buying. Ensure all 21 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Jeep Grand Cherokee should I buy?
Based on NHTSA complaint data, the best years for the Jeep Grand Cherokee are: 2025, 2026. These show the lowest complaint rates. Years with higher complaint counts: 2018.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.