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2020 Jeep Grand Cherokee Reliability & Recall Report

Based on 3 NHTSA recalls and 241 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.

D
40/100

High Reported Activity — 2020 Jeep Grand Cherokee

The 2020 Jeep Grand Cherokee shows high recall and complaint activity in NHTSA data. Review the issues below and have a thorough pre-purchase inspection done by an independent mechanic.

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3
NHTSA Recalls
3 recalls on record
241
Owner Complaints
Filed with NHTSA
24
Crash Reports
5 fire reports
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NHTSA Recalls — 2020 Jeep Grand Cherokee (3)

All recalls listed below must be repaired by an authorized Jeep dealer at no charge to the owner.

🔧 Back Over Prevention: Sensing System: Camera
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available…
NHTSA #20V191000
🔧 Fuel System, Diesel: Delivery: Fuel Pump
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July…
NHTSA #22V406000
🔧 Engine And Engine Cooling
An engine stall can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some…
NHTSA #23V411000
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Most Common Problems — 2020 Jeep Grand Cherokee

Based on 241 owner complaints filed with NHTSA. Bars show relative complaint frequency.

Electrical System
63
Unknown Or Other
40
Power Train
38
Engine
25
Steering
13
Air Bags
10
Vehicle Speed Control
8
Fuel/propulsion System
7
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Jeep Grand Cherokee — Complaints by Year

A spike means more owner complaints were filed for that model year. The 2020 model year is highlighted.

2014 2,383 complaints 2015 1,367 complaints 2016 311 complaints 2017 364 complaints 2018 855 complaints 2019 370 complaints 2020 241 complaints 2021 409 complaints 2022 377 complaints 2023 499 complaints 2024 272 complaints

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⚠ Higher-complaint years: 2014, 2015 — These model years have more owner complaints in NHTSA data than the other years compared.

✅ Best model years: 2016, 2020, 2024 — Lowest complaint rates for this model.

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Frequently Asked Questions — 2020 Jeep Grand Cherokee

Is the 2020 Jeep Grand Cherokee reliable?
Based on NHTSA data, the 2020 Jeep Grand Cherokee has 3 recall campaigns and 241 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2020 Jeep Grand Cherokee have?
The 2020 Jeep Grand Cherokee has 3 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2020 Jeep Grand Cherokee?
The most commonly reported problems for the 2020 Jeep Grand Cherokee are: Electrical System, Unknown Or Other, Power Train, Engine. See the complaint breakdown above for full details.
Is the 2020 Jeep Grand Cherokee safe to buy?
The 2020 Jeep Grand Cherokee has some safety and reliability items to review before buying. Ensure all 3 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Jeep Grand Cherokee should I buy?
Based on NHTSA complaint data, the best years for the Jeep Grand Cherokee are: 2016, 2020, 2024. These show the lowest complaint rates. Years with higher complaint counts: 2014, 2015.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the National Highway Traffic Safety Administration (NHTSA) public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update. For the most current recall status on a specific vehicle, enter the VIN above or visit NHTSA.gov/recalls.