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2020 Volkswagen Jetta Reliability & Recall Report

Based on 6 NHTSA recalls and 54 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.

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This is one of the better years for the Volkswagen Jetta

The 2020 model year shows below-average complaints compared to other years of this model — a good sign for reliability.

C
65/100

Elevated Reported Activity — 2020 Volkswagen Jetta

The 2020 Volkswagen Jetta shows elevated recall and complaint activity in NHTSA data. Make sure any recall campaigns are resolved before purchase and have the vehicle inspected thoroughly.

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6
NHTSA Recalls
6 recalls on record
54
Owner Complaints
Filed with NHTSA
1
Crash Reports
In NHTSA complaints
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NHTSA Recalls — 2020 Volkswagen Jetta (6)

All recalls listed below must be repaired by an authorized Volkswagen dealer at no charge to the owner.

🔧 Seats
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may…
NHTSA #20V505000
🔧 Air Bags: Air Bag/Restraint Control Module
Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number…
NHTSA #21V492000
🔧 Service Brakes, Hydraulic: Foundation Components: Disc: Caliper
If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer…
NHTSA #20V359000
🔧 Tires: Pressure Monitoring And Regulating Systems
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at…
NHTSA #22V815000
🔧 Electrical System: Ignition: Switch
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall…
NHTSA #23V604000
🔧 Fuel System, Gasoline
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed…
NHTSA #24V110000
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Most Common Problems — 2020 Volkswagen Jetta

Based on 54 owner complaints filed with NHTSA. Bars show relative complaint frequency.

Electrical System
15
Unknown Or Other
9
Power Train
6
Steering
4
Engine
4
Fuel/propulsion System
3
Suspension
2
Service Brakes
2
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Volkswagen Jetta — Complaints by Year

A spike means more owner complaints were filed for that model year. The 2020 model year is highlighted.

2014 387 complaints 2015 194 complaints 2016 161 complaints 2017 160 complaints 2018 31 complaints 2019 549 complaints 2020 54 complaints 2021 69 complaints 2022 43 complaints 2023 43 complaints 2024 46 complaints

→ Recently checked Volkswagen Jetta VINs — free recall, safety and specs report for any VIN.

→ Decode a Volkswagen VIN — free Volkswagen VIN decoder guide: where to find the VIN and what each part means.

⚠ Higher-complaint years: 2014, 2019 — These model years have more owner complaints in NHTSA data than the other years compared.

✅ Best model years: 2018, 2020, 2021 — Lowest complaint rates for this model.

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Frequently Asked Questions — 2020 Volkswagen Jetta

Is the 2020 Volkswagen Jetta reliable?
Based on NHTSA data, the 2020 Volkswagen Jetta has 6 recall campaigns and 54 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2020 Volkswagen Jetta have?
The 2020 Volkswagen Jetta has 6 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2020 Volkswagen Jetta?
The most commonly reported problems for the 2020 Volkswagen Jetta are: Electrical System, Unknown Or Other, Power Train, Steering. See the complaint breakdown above for full details.
Is the 2020 Volkswagen Jetta safe to buy?
The 2020 Volkswagen Jetta has some safety and reliability items to review before buying. Ensure all 6 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Volkswagen Jetta should I buy?
Based on NHTSA complaint data, the best years for the Volkswagen Jetta are: 2018, 2020, 2021. These show the lowest complaint rates. Years with higher complaint counts: 2014, 2019.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the National Highway Traffic Safety Administration (NHTSA) public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update. For the most current recall status on a specific vehicle, enter the VIN above or visit NHTSA.gov/recalls.