2020 RAM 2500 Reliability & Recall Report
Based on 10 NHTSA recalls and 162 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
F
28/100
Very High Reported Activity — 2020 RAM 2500
The 2020 RAM 2500 shows very high recall and complaint activity in NHTSA data. Counts are raw and are higher for popular models, so see how we score this below. Review the issues and recalls carefully, and have the vehicle inspected before buying.
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10
NHTSA Recalls
10 recalls on record
162
Owner Complaints
Filed with NHTSA
5
Crash Reports
4 fire reports
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NHTSA Recalls — 2020 RAM 2500 (10)
All recalls listed below must be repaired by an authorized RAM dealer at no charge to the owner.
🔧 Visibility: Windshield Wiper/Washer: Linkages
Reduced visibility increases the risk of a crash.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA…
🔧 Visibility: Rearview Mirrors/Devices: Exterior
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at…
🔧 Back Over Prevention: Sensing System: Camera
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available…
🔧 Power Train: Automatic Transmission
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler…
🔧 Fuel System, Diesel: Delivery: Fuel Pump
An engine stall increases the risk of a crash.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to…
🔧 Structure
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6,…
🔧 Service Brakes, Hydraulic: Antilock/Traction Control/Electronic Limited Slip: Control Unit/Module
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA…
🔧 Power Train: Automatic Transmission
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at…
🔧 Structure: Body: Tailgate: Hinge And Attachments
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA…
🔧 Air Bags: Side/Window: Curtain: Inflator
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at…
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Most Common Problems — 2020 RAM 2500
Based on 162 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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RAM 2500 — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2020 model year is highlighted.
→ Recently checked RAM 2500 VINs — free recall, safety and specs report for any VIN.
→ Decode a RAM VIN — free RAM VIN decoder guide: where to find the VIN and what each part means.
⚠ Higher-complaint years: 2018 — These model years have more owner complaints in NHTSA data than the other years compared.
✅ Best model years: 2015, 2019, 2020 — Lowest complaint rates for this model.
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Frequently Asked Questions — 2020 RAM 2500
Is the 2020 RAM 2500 reliable?
Based on NHTSA data, the 2020 RAM 2500 has 10 recall campaigns and 162 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2020 RAM 2500 have?
The 2020 RAM 2500 has 10 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2020 RAM 2500?
The most commonly reported problems for the 2020 RAM 2500 are: Fuel System, Engine, Unknown Or Other, Electrical System. See the complaint breakdown above for full details.
Is the 2020 RAM 2500 safe to buy?
The 2020 RAM 2500 has some safety and reliability items to review before buying. Ensure all 10 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year RAM 2500 should I buy?
Based on NHTSA complaint data, the best years for the RAM 2500 are: 2015, 2019, 2020. These show the lowest complaint rates. Years with higher complaint counts: 2018.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.