2019 Mercedes-Benz GLC Reliability & Recall Report
Based on 14 NHTSA recalls and 69 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
F
35/100
Very High Reported Activity — 2019 Mercedes-Benz GLC
The 2019 Mercedes-Benz GLC shows very high recall and complaint activity in NHTSA data. Counts are raw and are higher for popular models, so see how we score this below. Review the issues and recalls carefully, and have the vehicle inspected before buying.
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14
NHTSA Recalls
14 recalls on record
69
Owner Complaints
Filed with NHTSA
5
Crash Reports
4 fire reports
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NHTSA Recalls — 2019 Mercedes-Benz GLC (14)
All recalls listed below must be repaired by an authorized Mercedes-Benz dealer at no charge to the owner.
🔧 Fuel System, Gasoline: Fuel Injection System: Fuel Rail
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number…
🔧 Electrical System: Software
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021….
🔧 Communication
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of…
🔧 Electrical System: Software
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters…
🔧 Structure: Body: Roof And Pillars
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of…
🔧 Steering: Electric Power Assist System
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at…
🔧 Air Bags: Sensor: Occupant Classification
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372….
🔧 Seat Belts
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA…
🔧 Steering: Electric Power Assist System
A loss of electric power steering assist can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering unit, free of charge. The recall began June 7, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA'S number…
🔧 Equipment: Other: Labels
If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA…
Showing 10 of 14 recalls. View all on NHTSA.gov →
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Most Common Problems — 2019 Mercedes-Benz GLC
Based on 69 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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Mercedes-Benz GLC — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2019 model year is highlighted.
→ Decode a Mercedes-Benz VIN — free Mercedes-Benz VIN decoder guide: where to find the VIN and what each part means.
⚠ Higher-complaint years: 2016 — These model years have more owner complaints in NHTSA data than the other years compared.
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Frequently Asked Questions — 2019 Mercedes-Benz GLC
Is the 2019 Mercedes-Benz GLC reliable?
Based on NHTSA data, the 2019 Mercedes-Benz GLC has 14 recall campaigns and 69 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2019 Mercedes-Benz GLC have?
The 2019 Mercedes-Benz GLC has 14 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2019 Mercedes-Benz GLC?
The most commonly reported problems for the 2019 Mercedes-Benz GLC are: Electrical System, Unknown Or Other, Power Train, Structure. See the complaint breakdown above for full details.
Is the 2019 Mercedes-Benz GLC safe to buy?
The 2019 Mercedes-Benz GLC has some safety and reliability items to review before buying. Ensure all 14 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Mercedes-Benz GLC should I buy?
Use the year comparison chart above to identify which model years have the fewest reported problems for the Mercedes-Benz GLC.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.