2023 Mercedes-Benz C-Class Reliability & Recall Report
Based on 10 NHTSA recalls and 26 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
C
62/100
Elevated Reported Activity — 2023 Mercedes-Benz C-Class
The 2023 Mercedes-Benz C-Class shows elevated recall and complaint activity in NHTSA data. Make sure any recall campaigns are resolved before purchase and have the vehicle inspected thoroughly.
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10
NHTSA Recalls
10 recalls on record
26
Owner Complaints
Filed with NHTSA
2
Crash Reports
In NHTSA complaints
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NHTSA Recalls — 2023 Mercedes-Benz C-Class (10)
All recalls listed below must be repaired by an authorized Mercedes-Benz dealer at no charge to the owner.
🔧 Fuel System, Gasoline: Delivery: Fuel Pump
A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…
🔧 Fuel System, Gasoline: Delivery: Fuel Pump
A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024,…
🔧 Electrical System: Wiring: Fuses And Circuit Breakers
An overheated wire can cause a fire and a sudden loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and rework the wiring harness, as necessary free of charge. Owner notification letters were mailed August 2, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
🔧 Electrical System: Wiring
An overheated wiring harness can increase the risk of a fire.
Remedy: Dealers will inspect and repair the ground connections for the electrical wiring harness, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact MBUSA…
🔧 Electrical System: Wiring: Fuses And Circuit Breakers
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could…
Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…
🔧 Seat Belts: Front
A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372….
🔧 Electrical System: Wiring: Fuses And Circuit Breakers
An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be…
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number…
🔧 Latches/Locks/Linkages: Doors: Lock
A vehicle rollaway increases the risk of a crash or injury.
Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy…
🔧 Electrical System: Wiring
A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at…
🔧 Electrical System: Wiring
A damaged wiring harness can prevent the air bags installed in the seats from deploying as intended during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
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Most Common Problems — 2023 Mercedes-Benz C-Class
Based on 26 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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Mercedes-Benz C-Class — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2023 model year is highlighted.
→ Recently checked Mercedes-Benz C-Class VINs — free recall, safety and specs report for any VIN.
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⚠ Higher-complaint years: 2017, 2018 — These model years have more owner complaints in NHTSA data than the other years compared.
✅ Best model years: 2021, 2022, 2023 — Lowest complaint rates for this model.
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Frequently Asked Questions — 2023 Mercedes-Benz C-Class
Is the 2023 Mercedes-Benz C-Class reliable?
Based on NHTSA data, the 2023 Mercedes-Benz C-Class has 10 recall campaigns and 26 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2023 Mercedes-Benz C-Class have?
The 2023 Mercedes-Benz C-Class has 10 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2023 Mercedes-Benz C-Class?
The most commonly reported problems for the 2023 Mercedes-Benz C-Class are: Forward Collision Avoidance, Electrical System, Unknown Or Other, Tires. See the complaint breakdown above for full details.
Is the 2023 Mercedes-Benz C-Class safe to buy?
The 2023 Mercedes-Benz C-Class has some safety and reliability items to review before buying. Ensure all 10 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Mercedes-Benz C-Class should I buy?
Based on NHTSA complaint data, the best years for the Mercedes-Benz C-Class are: 2021, 2022, 2023. These show the lowest complaint rates. Years with higher complaint counts: 2017, 2018.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.