2015 Mercedes-Benz C-Class Reliability & Recall Report
Based on 13 NHTSA recalls and 452 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.
F
19/100
Very High Reported Activity — 2015 Mercedes-Benz C-Class
The 2015 Mercedes-Benz C-Class shows very high recall and complaint activity in NHTSA data. Counts are raw and are higher for popular models, so see how we score this below. Review the issues and recalls carefully, and have the vehicle inspected before buying.
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13
NHTSA Recalls
13 recalls on record
452
Owner Complaints
Filed with NHTSA
11
Crash Reports
2 fire reports
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NHTSA Recalls — 2015 Mercedes-Benz C-Class (13)
All recalls listed below must be repaired by an authorized Mercedes-Benz dealer at no charge to the owner.
🔧 Communication
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software…
🔧 Steering: Rack And Pinion: Rack
A car that cannot be properly steered has an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number…
🔧 Structure: Body: Roof And Pillars
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of…
🔧 Air Bags: Frontal
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service…
🔧 Electrical System: Starter Assembly
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact…
🔧 Electrical System: Software
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at…
🔧 Exterior Lighting: Headlights
If the original horizontal adjustment is used to alter the low beam aim, the misaimed headlamp may not properly illuminated the road or cause increased glare to oncoming drivers, which increases the risk of a crash.
Remedy: Mercedes-Benz will notify owners, and dealers will replace the horizontal adjustment mechanisms on the headlamps with sealing caps on the affected vehicles. The recall began May 23, 2016. Owners may…
🔧 Fuel System, Gasoline: Delivery: Fuel Pump
If the locking plate is not properly secured to the fuel delivery module it may become loose, and leak fuel, increasing the risk of a fire. If the electrical wires are pinched, the fuel pump may stop working, resulting in…
Remedy: MBUSA will notify owners, and dealers will inspect the vehicles for improperly secured locking plates and pinched wires, correcting the vehicles as necessary, free of charge. The recal began on…
🔧 Steering: Electric Power Assist System
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Remedy: MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
🔧 Steering
If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
Remedy: MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October…
Showing 10 of 13 recalls. View all on NHTSA.gov →
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Most Common Problems — 2015 Mercedes-Benz C-Class
Based on 452 owner complaints filed with NHTSA. Bars show relative complaint frequency.
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Mercedes-Benz C-Class — Complaints by Year
A spike means more owner complaints were filed for that model year. The 2015 model year is highlighted.
→ Recently checked Mercedes-Benz C-Class VINs — free recall, safety and specs report for any VIN.
→ Decode a Mercedes-Benz VIN — free Mercedes-Benz VIN decoder guide: where to find the VIN and what each part means.
✅ Best model years: 2018, 2019 — Lowest complaint rates for this model.
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Frequently Asked Questions — 2015 Mercedes-Benz C-Class
Is the 2015 Mercedes-Benz C-Class reliable?
Based on NHTSA data, the 2015 Mercedes-Benz C-Class has 13 recall campaigns and 452 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2015 Mercedes-Benz C-Class have?
The 2015 Mercedes-Benz C-Class has 13 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2015 Mercedes-Benz C-Class?
The most commonly reported problems for the 2015 Mercedes-Benz C-Class are: Engine, Structure, Unknown Or Other, Electrical System. See the complaint breakdown above for full details.
Is the 2015 Mercedes-Benz C-Class safe to buy?
The 2015 Mercedes-Benz C-Class has some safety and reliability items to review before buying. Ensure all 13 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Mercedes-Benz C-Class should I buy?
Based on NHTSA complaint data, the best years for the Mercedes-Benz C-Class are: 2018, 2019. These show the lowest complaint rates.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the
National Highway Traffic Safety Administration (NHTSA)
public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update.
For the most current recall status on a specific vehicle, enter the VIN above or visit
NHTSA.gov/recalls.