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2020 Audi Q5 Reliability & Recall Report

Based on 6 NHTSA recalls and 37 owner complaints. All data sourced from the National Highway Traffic Safety Administration (NHTSA) — free, no signup required.

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This is one of the better years for the Audi Q5

The 2020 model year shows below-average complaints compared to other years of this model — a good sign for reliability.

C
55/100

Elevated Reported Activity — 2020 Audi Q5

The 2020 Audi Q5 shows elevated recall and complaint activity in NHTSA data. Make sure any recall campaigns are resolved before purchase and have the vehicle inspected thoroughly.

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6
NHTSA Recalls
6 recalls on record
37
Owner Complaints
Filed with NHTSA
3
Crash Reports
2 fire reports
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NHTSA Recalls — 2020 Audi Q5 (6)

All recalls listed below must be repaired by an authorized Audi dealer at no charge to the owner.

🔧 Tires
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022….
NHTSA #22V034000
🔧 Electrical System: Body Control Module/Bcm
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners…
NHTSA #21V947000
🔧 Suspension: Rear: Axle: Non-Powered Axle Assembly
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at…
NHTSA #21V295000
🔧 Seats
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may…
NHTSA #20V505000
🔧 Structure: Body
The detached trim may become a road hazard, increasing the risk of crash.
Remedy: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019….
NHTSA #19V737000
🔧 Electrical System: Propulsion System: Charging: Cable/Cord: Onboard
An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable…
NHTSA #23V842000
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Most Common Problems — 2020 Audi Q5

Based on 37 owner complaints filed with NHTSA. Bars show relative complaint frequency.

Electrical System
10
Unknown Or Other
5
Engine
4
Steering
3
Power Train
2
Wheels
2
Service Brakes
2
Suspension
2
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Audi Q5 — Complaints by Year

A spike means more owner complaints were filed for that model year. The 2020 model year is highlighted.

→ Recently checked Audi Q5 VINs — free recall, safety and specs report for any VIN.

→ Decode an Audi VIN — free Audi VIN decoder guide: where to find the VIN and what each part means.

⚠ Higher-complaint years: 2018 — These model years have more owner complaints in NHTSA data than the other years compared.

✅ Best model years: 2020, 2024 — Lowest complaint rates for this model.

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Frequently Asked Questions — 2020 Audi Q5

Is the 2020 Audi Q5 reliable?
Based on NHTSA data, the 2020 Audi Q5 has 6 recall campaigns and 37 owner complaints. This model year shows elevated recall or complaint activity — review the details and get a thorough pre-purchase inspection.
How many recalls does the 2020 Audi Q5 have?
The 2020 Audi Q5 has 6 NHTSA recalls. Affected systems include: see recall details above. All recalls are repaired free at authorized dealers.
What are the most common problems with the 2020 Audi Q5?
The most commonly reported problems for the 2020 Audi Q5 are: Electrical System, Unknown Or Other, Engine, Steering. See the complaint breakdown above for full details.
Is the 2020 Audi Q5 safe to buy?
The 2020 Audi Q5 has some safety and reliability items to review before buying. Ensure all 6 recalls are completed at a dealer. A pre-purchase inspection by an independent mechanic is strongly recommended.
What year Audi Q5 should I buy?
Based on NHTSA complaint data, the best years for the Audi Q5 are: 2020, 2024. These show the lowest complaint rates. Years with higher complaint counts: 2018.
How we score this: The score starts at 100 and subtracts points for the number of NHTSA recall campaigns and owner complaints filed for this model year, and for complaints that report crashes or fires. Newer model years get a small bonus because they have had less time to collect reports. These are raw counts and are not adjusted for how many vehicles were sold, so popular models tend to have more recalls and complaints. Complaints are unverified owner reports. This grade is not a prediction about any individual vehicle and is not an inspection: check a specific car’s VIN for open recalls and get an independent pre-purchase inspection.
Data source: All recall and complaint data is sourced directly from the National Highway Traffic Safety Administration (NHTSA) public API. Data is cached and refreshed every 7 days. Recall and complaint counts reflect data available at the time of last cache update. For the most current recall status on a specific vehicle, enter the VIN above or visit NHTSA.gov/recalls.